Return and Exchange Policy

Manufacturing Defect or Damage

At Treasure Kids, product quality is a top priority. If you receive a defective or damaged item, we commit to exchanging it at no cost, subject to the following conditions:

• The request must be made within 30 days of receiving the product

• The product must not have been misused

• Proof of the defect (e.g., a photo) may be required

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The exchange will be for the same product.

If the product is out of stock, you have two options:

• Exchange for another product of equal value, chosen by the customer

• Full refund

Refunds are only offered if an exchange is not possible. In all other cases, refunds are not accepted.

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Return Shipping Costs

If the return is due to an error on our part or a defective product, we will cover the return shipping costs.

For any other reason (e.g., change of mind), we do not accept returns or offer refunds, as all sales are final.

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How to Request an Exchange

Please email us at contact@treasurekidsshop.com with:

• Your order number

• A description of the issue

• One or more clear photos of the affected product

We will process your request as quickly as possible.

Thank you for your trust!